United Services, Inc

Enhancing Community Care Through Transformation to Ccbhc - United Services, a Community-based Outpatient Behavioral Health Center, Seeks to Improve Behavioral Health Care Across the Life Span for the Population of Focus Through Transformation to a Ccbhc. the Populations of Focus for This Program Is: Any Individual With a Mental or Substance Use Disorder Who Seeks Care, Including Those With Serious Mental Illness (smi), Substance Use Disorder (SUD) Including Opioid Use; Children and Adolescents With Serious Emotional Disturbance (sed); Individuals With Co-occurring Mental and Substance Disorders (cod); and Individuals Experiencing a Mental Health or Substance Use-related Crisis. United Services Expects to Serve 2,000 People in Year One of the Project, 2,500 People in Year Two, 3,000 People in Year Three and 3,000 People in Year Four. the Total Number of People Served Over the Course of the Project Is 10,500. Project Goals Are: 1) Individuals Served Will Experience Improved Behavioral and Physical Health Functioning. 2) Individuals Will Receive Care That Is Responsive to the Needs of the Community and the Population of Focus. Measurable Objectives Are: 1A) at the End of Each Year of the Project, Individuals With a Primary Care Provider Identified in the Ehr Will Increase by at Least 10% Over the Prior Year. 1B) by Sept. 30, 2023, 70 Percent of Individuals Served Will Receive Treatment With an Ebp. This Will Increase to 80 Percent by Sept. 30, 2024. 1C) at the End of Year 1 of the Project, Individuals With Care Coordination Activities Noted in the Ehr Will Increase by 50% Over the Prior Year. 2A) Community Needs Assessment That Addresses Cultural, Linguistic, Treatment and Staffing Needs and Resources of the Area as Well as Transportation, Income, Culture and Other Barriers to Service and Workforce Shortages Will Be Completed by March 30, 2023. 2B) by May 30, 2023, Usi Will Complete a Plan for Staffing, Training and Service Delivery That Addresses Needs Identified in Community Needs Assessment. 2C) by July 1, 2023, Agency’s Board of Directors Will Establish an Advisory Board for Consumers, Family Members and Individuals in Recovery to Monitor and Evaluate Program Services. 2D) by Sept. 30, 2023, Updated, Data-driven Continuous Quality Improvement Plan for Clinical Services and Clinical Management to Continue to Transform and Improve Consumer Care Completed.